privacy policy

Privacy Policy
Effective Date: July 19, 2025
Company: Hopes n Heights Consultancy Services
Website: https://hopesnheights.com

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1. Introduction

Welcome to Hopes n Heights Consultancy Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.

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2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, phone number, email address, postal address
• Project and Order Details: Interior design requirements, quotations, invoices
• Payment Information: For processing EMI, loan-based payments, or purchases
• Device & Technical Info: IP address, browser type, cookies, and usage statistics

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3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions, quotations, and EMI requests
• Send updates, invoices, and order confirmations
• Respond to your inquiries and customer service requests
• Comply with legal or regulatory obligations

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4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

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5. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Finance partners (for EMI or loan processing)
• Legal authorities if required by law
• Service providers under strict confidentiality agreements

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6. Data Retention & Security

We retain your personal data only as long as necessary for service delivery and compliance. We implement industry-standard security practices to protect against unauthorized access, disclosure, or misuse.

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7. Your Rights

You have the right to:

• Access or correct your personal data
• Withdraw consent at any time
• Request deletion, where applicable
• Lodge a complaint with a regulatory authority

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

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9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new effective date.

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10. Contact Us

For any questions regarding this policy, contact us:

📧 Email: sumanghosh7978@gmail.com
📱 Phone: +91 82520 98482 / +91 76674 64248
🏢 Address: Telipara Road, Dhanbad, Jharkhand – 826004

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© 2025 Hopes n Heights Consultancy Services. All rights reserved.